HR Practices at present Economic Meltdown

"HR Practices at present Economic Meltdown" by Mr. Chalapathi Putrevu

Cygmax Institute of Management Studies conducted a Guest Lecture for its students at its Hyderabad campus, on February 07, 2009, on ‘HR Practices at present Economic Meltdown’. The Speaker of the session was Mr. Chalapathi Putrevu, Senior Manager - HR, Karvy Global Services Limited

Welcoming the Guest, Director, Staff & Students - Ms. Swati Prasad

Introducing the Guest - Ms. Bhuvaneswari Mr. Chalapathi has over 10 years of experience in managing Human Resource functions which includes talent acquisition, talent engagement, performance management and training. He was associated with a private sector bank before joining KGS for about seven years at its corporate human resources department.

During his stint with the bank, he was instrumental in bringing in high performance culture by introducing new Performance Management System. He worked extensively with Hewitt Associates in Organization restructuring and compensation benchmarking exercises during his stint with his previous organization. At Karvy Global services he built cutting edge practices to create completive edge for the company in the KPO space.

He holds masters degree in Human Resources Management and also a post graduate diploma in personnel management & industrial relations. He is a life time member of National HRD Network, HR professionals networking body in India.

Introduction Prof O.R.S. Rao, Director of Cygmax Institute of Management Studies said that Karvy is a “Knowledge Services Company”. He gave a brief idea about the Knowledge Process Outsourcing (KPO), Business Process Outsourcing (BPO) & Call Centers. He highlighted that Financial Services is one of the most potential sectors for jobs for MBA students and exhorted the students to implement the suggestions given by Mr. Chalapathi .

Mr. Chalapathi, started off the session by asking the students the following question: "If you are looking for a job during the current recession time, what you have to do ?" and the answer he has given was "You need to think differently". He further continued saying that the need of the hour is to be "Master of Buseinss Creation (MBC)" rather than "Master of Buseinss Administration (MBA)" and What extra i can do ? (" Extra MILE "). He said that now-a-days or days-to-come, " Compensation is/will be based on ROLE & not based on EXPERIENCE ".

He spoke about the major concern of HR challenges at present global economic melt down. He focused on how people mind would have to get change at present cricis.

He suggested few interview tips for students: one among them is show your differentiation at interview panel. Talk about what you can do for a company, with your existed knowledge. Emphasis on practicality rather than just theoretical and adviced them to go through the business newspapers everyday. He supported case study method approach. He questioned why can’t you MBA’s think on this direction. He has gone through about Karvey operations how they are recruiting the people.

He adviced the students to have the following: Strong Domain Knowledge, Language Skills, Analytical Skills, Interpersonal Personal/Team Playing Skills, Research Skills, Client Relationship Management & Execution Skills. He said the need of the hour is to "Learn full & right" and "unlearn, learn quicly & implement".

He mentioned one of the best examples HDFC bank on how they become leaders in cost reduction and value maximization in terms of benefits, bank and employees. One of the interesting points on this is accountability of each employee, towards his job activity. The service what they give to the customers, in terms of time duration and process is highly valued. If it is in fast clearance, using less resources, and delivering maximum service to the customer is ultimate end means. For example an employee issuing DD or Check within time, with less usage of paper, then count an employee in average time how many papers he used, how much time he has taken to issue DD.if time is less, usage paper is less, clearance is fast, they would get some rated points. that points what he secured will be converted in to benefit or incentive, generally it is in terms of monetary. with this simple concept HDFC become one of the cost control effective best procedure bank in industry.

End of the day students asked so many questions, he would get reply all of them, with patiently and humbly.

Thanking the Guest - Prof Venugopal Krishna, Principal

Vote of Thanks - Mr. Kranti Prasad B